// Privacy & Security
We process your data strictly confidentially and within the framework of legal regulations (GDPR). Here you will find all the details regarding the protection of your data.
In order to provide our website and its content in a user-friendly and reliable manner, we only process personal data to the extent necessary.
The responsible provider of this website in terms of data protection law is:
With regard to data processing, you as a data subject have the following rights under the GDPR:
We use an external web hosting service provider for the technical provision and hosting of our website.
Note on data storage: The server location and storage of your personal data takes place on servers outside of Germany. We have concluded a data processing agreement (DPA) with the provider, which guarantees compliance with German and European data protection standards.
Each time our website is accessed, connection data from your browser is automatically collected and stored in server log files. This includes:
The legal basis for this is our legitimate interest in the technically error-free presentation, analysis, and security of our portal pursuant to Art. 6(1)(f) GDPR.
We use the security and optimization service "Cloudflare" from Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA.
All data traffic between your browser and our website is routed through Cloudflare's global server network. Connection data is analyzed to defend against malicious attacks (e.g. DDoS attacks) and to accelerate the loading time of the website globally.
Use is based on our legitimate interest in a secure, fast, and resilient delivery of the website (Art. 6(1)(f) GDPR). For the transfer of data to third countries, Cloudflare relies on the EU Commission's Standard Contractual Clauses.
If you send us inquiries via our online contact form or directly by email, we process the data you enter (name, contact details, project descriptions, photos) exclusively to answer the inquiry and for any follow-up questions.
For the proper receipt and dispatch of our business emails, we use the secure server services of our email service provider on a data processing agreement (DPA) basis.
The processing of this data takes place on the basis of Art. 6(1)(b) GDPR if your request is related to the implementation of pre-contractual measures (e.g. preparing a cost estimate for a property clearance) or contract performance. In all other cases, processing is based on our legitimate interest in the fast and structured processing of customer inquiries (Art. 6(1)(f) GDPR). The data remains with us until the purpose no longer applies or statutory retention periods expire.
We use the Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This tool allows us to integrate marketing and analytics tags centrally. Google Tag Manager itself does not store cookies, perform analyses, or create profiles. It serves only as a container and distributor. (Legal basis: Art. 6(1)(f) GDPR).
If you have given your consent via our cookie banner, we use Google Analytics 4, a web analytics service from Google Ireland Limited. GA4 uses cookies to analyze user behavior on our website (e.g. duration of stay, clicks). The data obtained is generally transmitted to servers of Google LLC and evaluated there. Processing is based exclusively on your consent in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time via the cookie settings.
We run search ads via Google Ads and use conversion tracking to measure the success of our ads. If you reach our website via an ad, a temporary cookie is set, which expires after 30 days and is not used for personal identification. Processing takes place on the basis of your voluntary consent pursuant to Art. 6(1)(a) GDPR.
We offer you the opportunity to easily contact us via a WhatsApp button. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Clicking the symbol redirects you to WhatsApp's external services. Only then does a data transfer to WhatsApp occur. Note that WhatsApp may also store data in third countries (USA). Processing is based on your consent (Art. 6(1)(a) GDPR) by consciously clicking the contact link.
For the uniform and attractive presentation of our fonts, we integrate Google Fonts locally on our own server. There is no connection to Google servers in Ireland or the USA when the page is loaded, and no IP addresses are transmitted to Google. (Legal basis: Art. 6(1)(f) GDPR).